About Robina Family Medical

Robina Family Medical

Who We Are

Robina Family Medical is a leading provider of General Practice and Allied Health management services dedicated to supporting General Practitioners and Allied Health Providers in delivering high-quality healthcare while efficiently managing their practices. With years of experience in the healthcare industry, we understand the unique challenges faced by General Practitioners and Allied Health Providers and offer comprehensive solutions to meet their specific needs.

At Robina Family Medical, our team is composed of experienced professionals who are passionate about practice management and improving the efficiency and profitability of healthcare practices. We bring a deep understanding of the healthcare landscape, coupled with expertise in technology, operations, and compliance, to deliver outstanding results for our clients.

Our Mission

Our mission is to empower General Practitioners and Allied Health Providers with the tools, knowledge, and support they need to thrive in a rapidly evolving healthcare industry. We aim to be the trusted partner that enables General Practitioners and Allied Health Providers to focus on patient care while we handle the complexities of practice management, allowing them to achieve their goals and provide exceptional healthcare services.

Our Values

Excellence: We are committed to delivering excellence in everything we do, striving for the highest quality in our services, and continuously improving our offerings.

Integrity: We uphold the highest ethical standards, maintaining honesty, transparency, and confidentiality in our interactions with clients and partners.

Collaboration: We believe in fostering strong relationships and working collaboratively with General Practitioners to develop tailored solutions that meet their unique needs.

Innovation: We embrace innovation and stay at the forefront of industry trends and technological advancements to deliver cutting-edge practice management solutions.

Why Choose Robina Family Medical?

Extensive Experience

With years of experience in the healthcare industry, we have a deep understanding of the challenges faced by General Practitioners and Allied Health Providers and have honed our expertise in practice management to provide effective solutions.

Personalized Approach

We recognize that every General Practitioner and Allied Health Provider and practice is unique. That’s why we take a personalized approach, understanding your specific goals and tailoring our services to meet your requirements.

Results
Oriented

We are driven by delivering tangible results for our clients. Our focus is on optimizing your practice operations, enhancing efficiency, and improving financial outcomes.

Comprehensive Services

From appointment scheduling and patient management to billing and coding support and regulatory compliance, we offer a comprehensive suite of services to meet your practice management needs.

Dedication to Client Success

Your success is our top priority. We are dedicated to building long-term partnerships and providing ongoing support to help you achieve your practice goals.

Meet Our Management Team

At Robina Family Medical, our team is comprised of experienced professionals who bring a wealth of knowledge and expertise in General Practice management. We are dedicated to supporting General Practitioners and helping them achieve success in their practices.

General Manager

Lee Ward - General Manager

With over 15 years of industry experience, Lee Ward serves as our General
Manager, overseeing the strategic direction and day-to-day operations of Robina Family Medical. Lee’s deep understanding of the healthcare landscape and her passion for practice management have enabled her to successfully guide numerous Clients toward achieving their goals.

Throughout her career, Lee has developed a strong reputation for her ability to optimize practice efficiency, streamline operations, and enhance profitability. She stays at the forefront of industry trends and technological advancements, continuously seeking innovative solutions to help our Clients thrive in an ever-evolving healthcare environment.

Lee’s expertise in leveraging technology, implementing efficient systems, and driving process improvements has been instrumental in transforming business practices and delivering exceptional results. Her collaborative approach, combined with her strong leadership skills, allows her to build trusting relationships with our Clients, working closely with them to tailor strategies and solutions that align with their unique needs.

Practice Manager

Carolyn Kerrison - Practice Manager

Caolyn Kerrison, our Practice Manager, brings over 30 years of industry experience to the Robina Family Medical team. Her extensive knowledge and expertise in General Practice management make her an invaluable asset to our clients. Throughout her career, Carolyn has witnessed the evolution of the healthcare landscape and has remained dedicated to providing exceptional support to General Practitioners and Allied Health Providers.

With a sharp eye for detail and a deep understanding of practice operations, Carolyn has consistently delivered outstanding results in optimizing practice efficiency and ensuring compliance with regulatory standards. Her comprehensive grasp of medical billing, coding, and revenue cycle management has helped our clients achieve financial success and maximize revenue.

Carolyn’s exceptional organizational and interpersonal skills enable her to effectively coordinate and lead practice management teams. She is known for her ability to foster a positive work environment and motivate staff, creating a culture of excellence and continuous improvement within the practices she serves.

Under Carolyn’s guidance, practices have experienced increased productivity, improved patient satisfaction, and enhanced operational effectiveness. Her commitment to staying updated on industry best practices and regulations ensures that our Clients receive the highest level of expertise and support.

Your trusted partner in General Practice facility and management services